Can You Use IPTV on Multiple Devices?

Each IPTV Apollo subscription includes one connection, so one device can stream at a time. This guide explains what that means in practice, how to read "max connections" messages, and what to check if more than one person in your home wants to watch.

The short answer: one subscription, one active stream. While a stream is playing with your access details, no other device can play at the same time.

What "one connection" means

A connection is an active stream — a live channel or an on-demand title that is playing right now. Your subscription includes one, so:

• one stream plays at a time, on one device;
• it doesn't matter which device or player app you use, or whether you sign in with an M3U playlist or an Xtream Codes login — each active stream counts the same way (see M3U vs Xtream Codes);
• when you stop watching, the stream ends.

"Max connections" messages

If your player shows a message such as "max connections", "too many connections" or "connection limit reached", a stream using your access details is most likely already active. Check:

If the message keeps appearing when nothing else is playing, work through IPTV login failed or contact support.

If more than one person wants to watch

One IPTV Apollo subscription can't stream on two devices at the same time. If two people in your home want to watch different things at once, only one of them can use the subscription at that moment.

Sharing your access details with friends or other households isn't allowed — see the acceptable use policy.

Not sure the service fits your household? Ask us before ordering.

Sharing one device with your household

A shared device works well with one connection — everyone just watches one stream at a time:

• Favourites: give each person their own list of favourite channels. See organizing channels and favorites.
• Parental controls usually live in the player app, not in the subscription. Check that your player offers PIN locks, hidden adult categories or a children's profile — see parental controls — and set them up before others use the device.
• Keep your access details safe — in a password manager rather than on a note next to the TV.

Choosing the device you'll watch on

Because one device streams at a time, it's worth choosing your main one carefully: it needs a compatible player app, a strong Wi-Fi or Ethernet connection and enough free storage. See how to choose a compatible IPTV device and the compatible devices overview, then follow the guide for your platform on the devices hub.

Bandwidth for your stream

Your IPTV stream shares your internet connection with everything else in your home — other streaming services, video calls, game downloads and cloud backups. Plan for the stream's own needs plus headroom for that other traffic; the internet speed guide explains how. Ethernet, or strong 5 GHz Wi-Fi close to the router, gives the most consistent playback. See Wi-Fi connection problems if streams keep buffering.

Next steps

• Choose your access period on the pricing page — every plan includes one connection.
• Once you've subscribed, the setup checklist takes you from installing a player to your first stream.